you are not on hold
undertext is held by one person.
if something is broken, confusing, or missing, it reaches a human who answers within two days — usually sooner.
what helps
- your device and iOS version (or browser, if you are on the web)
- what you expected to happen
- what happened instead — a screenshot is worth a thousand words
- the verse you were on, if it matters
a few things worth knowing
there is no account, so there is no password to reset and nothing to recover. every preference lives quietly on your device.
if the reader shows its loading state for a long while on first open, it is fetching scripture for the first time — it needs a connection once, and the chapters you open stay with you afterward.
many questions are already answered in the faq. the texts themselves, and their licenses, are listed under sources.
for those who want to help
keep the lamp on
undertext is held by one person, and Grace needs real support now: recorded language work, quiet product care, and the time it takes to make the companion layer worthy of the reader. if it has blessed you, or someone you love, a gift today helps the work move.
support the work today